Cil y Felin: Terms & Conditions

Terms & Conditions

General information: The person whose name appears on the Booking Form, agrees to take full responsibility for ensuring that all members of the party adhere to the conditions of let set out below.
In these conditions of let "Owner" refers to A and S Pass trading as Cil Y Felin owners of the property you are booking, "Property" refers to the cottage you are booking.
Payment Policy: A non returnable deposit of 30% of the property rate, is payable at the time of booking, with the remainder of the balance payable four (4) weeks before the start of the let.
If a booking for a property is made less than four (4) weeks before your arrival date, please pay the full rental charge at the time of booking.
Failure to pay the balance of the rental charges, by the due date (28 days prior to arrival), will result in the owner treating the property as available for re booking.
Cancellation Policy & Insurance: Please notify the owner of any cancellation in writing. If a notice of cancellation is received between the dates of booking and when the final balance payment is due, the non returnable deposit is retained.
If cancellation is made within four (4) weeks of the letting date (e.g the whole rent has been paid), then the whole amount will be retained, unless the property can be re- let. If a re-let is successful then a full refund will be made minus the non returnable deposit. If the property cannot be re-let then no refund will be given.
In the case that subsequent to booking the property became unavailable through any cause, you must accept that the owners liability, is limited to the amount of any rent paid. Notification of the cancellation will be made in writing as soon as possible, and we will promptly refund all monies due.
To safeguard against cancellation charges and unforeseen circumstances, it is strongly recommended you take out your own comprehensive insurance policy. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
General Terms & Conditions of Booking: The number of people occupying any one property is limited to that stated on the website, or brochure, unless prior consent has been obtained from the owner in writing.
You will receive an email confirmation of your booking, please check this carefully and contact us immediately if any details are incorrect.
Guests agree to absolve the owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from illness or injury arising from any causes whatsoever.
You agree to use the property solely as a self catering accommodation, the owner will refuse to hand over the property, to anybody deemed unsuitable to take charge.
Causing a nuisance or disturbing other neighbours and guests, unreasonable behaviour or disruption could result in the owner requesting you leave the property.
You have no rights to remain in the property past the booking period.
You agree to allow the owner or their agents access to the property at all reasonable times. We will only ever request access in the case of an emergency, to undertake essential maintenance or for inspection purposes.
It is accepted that responsibility of the personal property of the guests occupying the property, is solely the guests.
Bookings cannot be accepted from persons under 18.
Please treat the facilities and accommodation with due care, so that other guests may continue to enjoy them.
Dogs: Up to 2 well behaved dogs are allowed in the property, but not allowed on the beds or furniture. No dogs are to be left in the property unattended.
Smoking: A strict no smoking policy is operated throughout the property. If you are smoking outside, please dispose of cigarettes safely and considerately.
Internet: A fibre internet connection is available, subject to technical availability. This is not for downloading films.
Vehicles & Parking: All vehicles are the responsibility of the guests and are left at their own risk.
Please park directly, in front of the cottage. If you have any diﬃculty parking eg an overly large vehicle then alternatives are available. Just let us know.
Damages: You must respect and look after the property during your stay and notify the owner of any damage or breakages as soon as possible, so they can be repaired or replaced ready for the next guests. We reserve the right to charge for any damage or breakages. The accommodation will be inspected at the end of the holiday and you may be charged for any loss or damage found.
Cleaning: Please leave the property clean and tidy after your stay. The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
Lost Keys: On check in, you will be issued with a set of keys to your rental property.
It is your responsibility to ensure the safety of your rental keys at all times. Please also make sure the property is accordingly secured during your stay, this includes shutting all windows and locking all doors when you are not in residence.
On check out, please return the set of keys.
Check In / Out Times: Guest arrival time is from 2pm onwards.
Guests are asked to vacate the property by 9am on the day of departure, to allow suﬃcient time to prepare the property for the next guests.
Septic Tanks & Drains: The property is served by a septic tank, you should NOT flush down the toilet any sanitary products, flushable wipes, nappies etc, that could block the sewage system, please use the bins provided in the property.
Please don't put any fat down the drains in the property, including the kitchen sink, as this will block the drains to the septic tank. Leave fat to cool and set then scrape into the bin.
Contacting us: If you have any questions about these Terms & Conditions, please contact us.; allisonpass@icloud.com; This document was last updated on 28 April 2023